top of page

TERMS & CONDITIONS

 

 

​

​

 

 

 

1. APPLICABILITY

 

 

Unless expressly superseded by a written contract signed by an authorized officer of Central One Solutions(“BROKER”) and the party requesting services (“CUSTOMER”), these Terms and Conditions govern all property brokerage services arranged by BROKER.

 

For purposes of this agreement:

 

  • BROKER means Central One Solutions.

  • CUSTOMER includes any shipper, consignor, consignee, broker, forwarder, governmental entity, agency, department, contractor, or any other entity claiming an interest in goods for which BROKER arranges transportation.

  • Services means the arrangement of motor carrier transportation performed by third-party motor carriers (“Servicing Motor Carriers”).

 

 

BROKER operates strictly as a federally authorized property broker and not as a motor carrier. All freight transportation is performed by independent third-party Servicing Motor Carriers.

 

BROKER reserves the right to accept or decline any request for Services at its sole discretion.

 

 

 

2. COMPLIANCE WITH LAW

 

 

BROKER represents that it is duly licensed and authorized to operate as a property broker under applicable federal law.

 

BROKER shall comply with all applicable federal, state, and local laws, including:

 

  • Federal Motor Carrier Safety Administration (FMCSA) regulations

  • U.S. Department of Transportation regulations

  • Applicable state transportation laws

 

 

CUSTOMER warrants that:

 

  • It is legally authorized to tender the cargo.

  • All cargo descriptions are accurate and complete.

  • Hazardous materials are properly classified, packaged, labeled, and disclosed at the time of tender.

 

 

For Food & FDA-regulated shipments:

 

  • CUSTOMER must provide written Food Handling instructions at the time of initial request.

  • BROKER’s sole obligation is to pass those instructions to the Servicing Motor Carrier.

 

 

Failure to provide required disclosures releases BROKER from liability arising from such omissions.

 

 

 

3. PAYMENT TERMS

 

 

CUSTOMER agrees to:

 

  • Pay all invoiced amounts within fifteen (15) days of invoice date.

  • Pay interest of 1% per month on unpaid balances.

  • Be responsible for collection costs, including attorney’s fees.

 

 

Rates are based on information provided at time of booking. Inaccurate or incomplete shipment details may result in revised charges.

 

CUSTOMER is responsible for:

 

  • Detention

  • Layover

  • Reconsignment

  • Storage

  • Accessorial charges

  • Third-party terminal or port fees

  • Cancellation fees

 

 

BROKER is not liable for congestion, port delays, rail delays, equipment shortages, or force majeure events.

 

 

 

4. LIMITATION OF LIABILITY

 

 

UNDER NO CIRCUMSTANCES SHALL CENTRAL ONE SOLUTIONS BE LIABLE FOR:

 

  • SPECIAL DAMAGES

  • CONSEQUENTIAL DAMAGES

  • LOST PROFITS

  • BUSINESS INTERRUPTION

  • INDIRECT OR INCIDENTAL DAMAGES

 

 

BROKER is not liable for fraud, identity theft, or criminal conduct by third parties, including fraudulent carriers.

 

 

 

5. SERVICING MOTOR CARRIERS

 

 

BROKER agrees to make reasonable efforts to utilize motor carriers that:

 

  • Are properly authorized

  • Maintain required insurance

  • Do not have an “Unsatisfactory” safety rating

 

 

BROKER does not guarantee:

 

  • Specific delivery times

  • Equipment availability

  • Market capacity conditions

 

 

 

 

6. BROKER INSURANCE

 

 

BROKER maintains all legally required broker surety bonds and insurance coverage as required under federal law.

 

 

 

7. CARGO LOSS OR DAMAGE

 

 

Cargo claims must:

 

  • Be filed in writing within six (6) months of delivery (or scheduled delivery).

  • Any lawsuit must be filed within eighteen (18) months after denial of claim.

 

 

CUSTOMER agrees that:

 

  • The Servicing Motor Carrier is solely responsible for cargo loss or damage.

  • BROKER is not liable unless gross negligence or willful misconduct is proven.

 

 

Liability limits:

 

  • FTL shipments: up to $100,000 per trailer unless otherwise agreed in writing.

  • LTL shipments: per carrier tariff or $2.00 per pound if no tariff applies.

 

 

If freight is sealed and delivered with seal intact, there is a presumption that no loss occurred while in carrier possession.

 

 

 

8. RAIL & INTERMODAL TRANSPORTATION

 

 

If rail or intermodal service is used:

 

  • Rail carrier tariffs and rules apply.

  • CUSTOMER is responsible for blocking, bracing, and compliance with rail standards.

  • All rail accessorial charges are CUSTOMER’s responsibility.

 

 

 

 

9. CONFIDENTIALITY

 

 

Each party agrees to maintain confidentiality of proprietary information including:

 

  • Rates

  • Business strategies

  • Customer data

  • Transportation requirements

 

 

BROKER will not disclose negotiated rates to carriers.

CUSTOMER waives access to BROKER records under 49 C.F.R. Part 371.

 

 

 

10. GOVERNMENT CONTRACTING TERMS

 

 

If CUSTOMER is:

 

  • A federal agency

  • A state or local government entity

  • A prime contractor working under a U.S. Government contract

 

 

The following applies:

 

  1. BROKER agrees to comply with applicable federal acquisition regulations (FAR) where required by law.

  2. Nothing in these Terms waives sovereign immunity.

  3. Disputes involving federal agencies shall be governed by applicable federal procurement law.

  4. Payment terms may be modified to comply with Prompt Payment Act requirements.

  5. BROKER does not accept flow-down clauses unless expressly agreed in writing.

 

 

 

 

11. DISPUTE RESOLUTION

 

 

Unless otherwise required by federal procurement law:

 

  • These Terms are governed by the laws of the State of Maryland.

  • Venue shall be in Maryland state or federal courts.

  • Parties consent to exclusive jurisdiction in Maryland.

 

 

 

 

TERMS OF USE (WEBSITE)

 

 

 

1. ACCEPTANCE OF TERMS

 

 

By accessing the Central One Solutions website (“Site”), you agree to these Terms of Use.

 

We may update these Terms at any time without notice.

 

 

 

2. PRIVACY

 

 

Information submitted through this Site will be handled in accordance with our Privacy Policy.

 

 

 

3. PERMITTED USE

 

 

You may use the Site for:

 

  • Informational purposes

  • Business inquiries

  • Booking freight services

 

 

You may NOT:

 

  • Copy or distribute content

  • Interfere with Site operation

  • Use the Site unlawfully

 

 

 

 

4. SITE CONTENT

 

 

All website content including logos, text, graphics, and branding is the property of Central One Solutions and may not be reproduced without written permission.

 

 

 

5. THIRD-PARTY LINKS

 

 

The Site may contain links to third-party websites. Central One Solutions is not responsible for their content.

 

 

 

6. DISCLAIMER

 

 

All content is provided “AS IS” without warranties of any kind.

 

We do not guarantee:

 

  • Uninterrupted access

  • Error-free functionality

  • Virus-free operation

 

 

 

 

7. LIMITATION OF WEBSITE LIABILITY

 

 

Central One Solutions shall not be liable for:

 

  • Data loss

  • System damage

  • Loss of business arising from use of the Site

 

 

 

 

8. INDEMNIFICATION

 

 

Users agree to indemnify Central One Solutions from claims arising from misuse of the Site.

 

 

 

9. GOVERNING LAW (WEBSITE)

 

 

These Terms of Use are governed by the laws of the State of Maryland.

 

 

 

10. CONTACT INFORMATION

 

 

Central One Solutions

1301 York Road, Suite 800

Lutherville, MD 21093

Phone: 443-678-2469

Email: centralone@centralonesolutions.com

bottom of page